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Installation
How much dust is produced during the installation process?

The application process is crafted to reduce dust emissions, promoting a cleaner installation setting significantly. This method ensures a more pleasant installation experience from beginning to end. Clients can expect minimal interruption to their daily activities and a quick, clean procedure, underscoring our dedication to superior outcomes and consideration for your environment.

Warranty
Are structural cracks covered under warranty?

No. Cracks or fractures wider than 1/8" caused by structural issues are excluded from warranty coverage.

Installation
Do I need to take doors off for the application process?

Not at all. Thanks to the ultra-thin nature of our materials, which varies from a mere 1/8" to 1/4" in thickness, there's absolutely no necessity to remove doors. This slender profile allows for a seamless application under and around doors without compromising functionality or aesthetics.

About
What's the thickness like?

Our applications boast an impressively slim profile, ranging from a delicate 1/8ˮ to a slender 1/4" in thickness. This carefully considered thinness preserves the original height of your room and allows for effortless integration with existing aesthetics, ensuring every space maintains its character and openness without compromise.

Application
On what types of surfaces can the application be?

Our materials can be applied to various hard surfaces, including tiles, ceramics, natural stones, hardwoods, porcelain, Mexican tiles, and cement, offering diverse options for every project.

About
How do you ensure grip and safety on wet surfaces?

We incorporate a specialized non-slip additive to guarantee optimal safety and prevent slips on damp surfaces. This carefully formulated enhancement provides a steadfast grip, ensuring secure footing across various conditions and keeping your spaces safe and accessible.

Installation
Do you have minimum project size requirements?

Yes. Floors require at least 1,000 sq. ft., while walls and showers require a minimum of 100 sq. ft.

Warranty
Will the warranty cover damage from floods or natural disasters?

No. Damage caused by floods, hurricanes, earthquakes, or other natural disasters is not covered.

Application
Can you use it in bathrooms?

Absolutely, the combination of resin and sealer offers waterproof resistance, making it suitable for bathroom use, including shower interiors.

About
How resistant is the product to fading from sun exposure?

Our materials are fortified with a premium UV protection treatment, making them resilient to the sun's harsh rays. Designed to excel in indoor and outdoor environments, this protective layer ensures that your surfaces retain their vibrant colors and aesthetic appeal, free from the risk of fading season after season.

Application
Is it suitable for countertop applications?

Absolutely, the material is very suitable for countertops, incorporating antibacterial sealers to ensure a clean and hygienic surface.

Warranty
How do I make a warranty claim?

To submit a warranty claim, please provide proof of proper maintenance and compliance with warranty conditions. Contact our support team for assistance.

Installation
How long does the application process take?

The duration varies, usually 7 to 15 business days, contingent on the project's size and the existing surface's condition.

Installation
Do I need to remove the baseboards before the installation?

Removing baseboards is only necessary if you plan to replace them. Our material can be applied without disturbing existing baseboards.

Warranty
Are variations in color and texture covered by warranty?

No. Policrete is handcrafted and manually applied, so variations in color, texture, and gloss are normal and not considered defects.

Warranty
What happens if a defect covered by warranty occurs?

Policrete will repair or replace the affected area at no additional cost. However, external labor, furniture relocation, or indirect expenses are not included.

Pricing
How can I get an exact price estimate for my project?

An exact estimate typically requires a site visit or detailed project quotation. Contact us to schedule an appointment.

About
Will I notice any odor after installation?

Not at all. Our materials are utterly odor-free upon installation, making it an excellent choice for enhancing the ambiance of spaces without introducing any unwelcome smells.

Pricing
Why do showers have a higher price per square foot?

Shower installations involve specialized waterproofing, detailed preparation, and meticulous application, increasing complexity and labor time.

About
Is it scratch-resistant?

Yes, our surfaces are designed to resist scratches. We strongly recommend avoiding sharp objects on the surface to preserve its integrity.

Warranty
What warranty coverage does Policrete provide?

We offer a 5-year warranty for interior floors and a 12-year warranty for walls and showers, protecting against material and application defects.

About
What finish types are available?

We offer gloss, matte, and satin finishes, which perfectly match your space's aesthetic and functional needs.

Care
What's the best way to maintain Policrete surfaces?

Maintaining our surfaces is straightforward and hassle-free. For routine cleaning, use neutral detergent, ensuring your floor remains clean and vibrant without the need for strong chemicals.

Application
Will grout lines be visible when applied over the tile?

Not at all; the application technique ensures that grout lines from the original tile will not be visible, achieving a smooth, seamless surface finish.

Application
Can it be used on walls?

Indeed, the material is suitable for walls and offers the same level of durability, visual appeal, and seamless finish found in other applications.

Application
Is it suitable for laminate-covered areas?

No, laminate coverings are not suitable due to their instability, which can compromise the durability and finish of our surfaces. If we're dealing with laminate, removing it and exposing a stable base such as concrete or wood is the best approach. This preparation is crucial for welcoming our materials and ensuring they adhere properly. A clear base is essential for laying the groundwork for a transformation with Policrete's durable and visually appealing surfaces.

Warranty
What conditions must I follow to keep my warranty valid?

Warranty validity requires regular maintenance using recommended products, proper substrate waterproofing before installation, and protection of surfaces during remodeling or construction.

About
How well does it stand up to cracks?

Due to a specialized anti-crack membrane, our materials are engineered to accommodate cracks up to 1/8”. Structural cracks or those wider than 1/8" may require additional preparation before installation.

About
How flexible is the product?

Our product exhibits remarkable flexibility, engineered for resilience, effectively resisting cracking up to a depth of 1/8". This built-in adaptability ensures the long- They provide lasting durability and integrity to your surfaces under various conditions.

Pricing
How much does Policrete cost per square foot?

Floors: $18 per sq. ft. (minimum 1,000 sq. ft.) Walls (up to 10 ft. high): $15 per sq. ft. (minimum 100 sq. ft.) Showers (walls & floor): $80 per sq. ft. (minimum 100 sq. ft.)

Care
Can I change the color of my Policrete surface in the future?

Absolutely. Changing the color is possible thanks to its ¼" thickness. You can apply a new color layer directly over the existing surface, offering an easy and efficient way to update your space's look.

About
Is it safe for pets and children?

Indeed, our materials are meticulously designed with safety as a priority, ensuring they are perfectly safe for both your furry friends and little ones, supporting a healthy environment.

Application
Can it be applied over existing cracks?

Yes, the material can cover cracks that are not wider than 1/8" and do not indicate a structural problem, thanks to our advanced anti-cracking technology.

Warranty
Is the Policrete warranty transferable to a new property owner?

No. The warranty is valid only for the original purchaser and is non-transferable upon property sale.

About
What are Policrete's products, and why do they matter?

Policrete delivers sophisticated solutions that blend aesthetic beauty with the durability of high-quality materials suitable for floors, walls, and countertops. Distinguished by their visual appeal and versatility, they enable seamless integration across various surfaces, offering unparalleled customization to meet any design need.

Warranty
Does the warranty cover normal wear and tear?

No. The warranty does not cover normal wear and tear, scratches, scuffs, loss of gloss, or issues caused by improper maintenance. However, it's important to note that the floor can be polished to restore its original appearance.

About
Will I see any seams or divisions?

Our surfaces are designed to be seamless within areas. Seam lines under doors can be addressed with aesthetic threshold solutions.

Installation
What is the ideal temperature for application?

For the best application and finish quality, it is recommended to provide installation in conditions up to 75 °F.

Pricing
Can prices vary from these estimates?

Yes, these prices are approximate and can vary based on project complexity, selected finishes, and specific site conditions.

Application
Is it possible to apply it over micro cement or epoxy?

Yes, it can be applied over any hard and stable surface, including micro cement and epoxy, enhancing appearance and functionality.

About
How does Policrete ensure uniformity across different areas?

Our materials deliver a seamless appearance within individual rooms—living rooms, bedrooms, bathrooms, kitchens, and dining areas. We provide threshold solutions for transitions if it is necessary, such as under doors where seam lines may be present, to ensure a cohesive appearance.

Pricing
Are there any additional fees or costs I should be aware of?

While our pricing covers the application of Policrete, factors like complex site conditions, additional preparation work, or specialty finishes may affect the final cost.

Application
Can it be applied over gypsum?

There must be more than gypsum alone to provide a stable enough base for our material. Adding a layer of concrete board or plywood atop the gypsum can establish a suitable base for application. This process entails cleaning the gypsum, securely fastening the reinforcing layer, and possibly applying a primer for improved adhesion. Consulting with a professional is recommended to ensure compatibility and adherence to standards.

Installation
Is it compatible with soundproof flooring?

Yes, our materials work well with soundproof bases, enhancing style and function. Specifically, we've developed a unique base designed for application directly over soundproofing, ensuring a harmonious integration of form and practicality.

About
How resistant is the product to staining?

All our surfaces are treated with top-notch sealers to resist stains, keeping them looking fresh and clean. Like any surface, absolute stain resistance is unattainable. However, prompt response to spills with a quick wipe ensures their flawless condition is effortlessly preserved, upholding their beauty and integrity over time.

Care
Can I repair scratches?

Absolutely. Minor scratches are easily repairable. However, if there is significant damage, the entire area may need to be redone to ensure consistency and preserve its aesthetic quality.

Resources
Ultraseal 80

Ultraseal 80 is a two-component polyaspartic floor coating with low odor, fast 24-hour return to service, and excellent UV, chemical, and abrasion resistance, suitable for various temperatures.

About
What's the difference between residential and commercial applications?

The primary distinction lies in the sealing process. For commercial spaces, which typically encounter higher foot traffic and demand more robust protection, we apply additional layers of our high-performance sealer. This ensures that our surfaces remain resilient even in the most demanding environments, maintaining their aesthetic and functional integrity.

About
Can I get creative with colors?

Absolutely! In addition to our broad color spectrum, we can create custom shades to match your design vision and personal taste.

Installation
Should I cover my floor after the installation process?

If your home is under construction, it is recommended that you protect the newly applied floor with a ram board, avoiding direct tape contact.

Maintenance
Can I use Lysol, Fabuloso, bleach, or other cleaners?

Avoid harsh cleaners like Lysol, Fabuloso, bleach, or similar products on your Policrete surface. These substances are abrasive and can damage the sealer over time, compromising its integrity and appearance.

Application
Is outdoor application possible?

Yes, the material is designed for outdoor use as well. However, it should be noted that surfaces may warm when exposed to direct sunlight, a characteristic of the materials employed.

Effortless Beauty Made Easy

Experience seamless, elegant surfaces with a minimalist design, providing both beauty and quick installation for your home.

Sustainable Solutions for Well-Being

Recreate your home with sustainable practices and materials, creating healthy spaces that are easy to maintain and enjoy.

Wide Range of Color Options

We deliver tailored surface solutions with multiple color choices, allowing personalized designs that perfectly match your style.

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